Legal advice

In compliance with the provisions of Article 10 of the Law 34/2002 on the Information Society and ECommerce Services (LSSI), you are informed of the following:

I. About this Policy
This Policy provides the essential information regarding the use that Palacios y Museos makes of your personal data.

On a regular basis, we can develop new services or offer additional services. If the introduction of these new or additional services generates any type of change in the way we collect or process your personal data, we will provide you with more information and additional terms or policies. Unless otherwise indicated, when these new or additional services are introduced, they will be subject to this Policy.

The objective of this Policy is:

Ensure that you understand what personal information we collect about you, the reasons why we do it and with whom we share it.

Explain the way in which we use the personal data you share with us in order to offer you a great experience when you buy on our website.

Explain your rights and options in relation to the personal data we collect and process about you and how we will protect your privacy.

We hope this helps you understand our commitment to privacy towards you.

II. Your rights and preferences: We offer options and control
You may already know that the new regulations of the European Union known as the General Data Protection Regulation (GDPR) gives people certain rights related to their personal data. The rights granted to people are:

Right of access: the right to be informed and request access to personal data about you that we process;

Right of rectification: the right to request that we correct or update your personal data, when they are inaccurate or incomplete;

Right to elimination: the right to request the deletion of your personal data;

Right to restrict: the right to request that the processing be stopped temporarily or permanently of all or some of your personal data;

Right to object:

the right, at any time, to object to the processing of your personal data for reasons related to your particular situation;

the right to object to the processing of your personal data for direct marketing purposes;

Right to data portability: the right to request a copy of your personal data in electronic format and the right to transmit said data for use in the service of a third party; Y

In order to allow you to exercise these rights easily and register your preferences in relation to how Palacios y Museos uses your personal data, we will provide you with the following contact address:

C / Raimundo Fernández Villaverde, 61 7D 28003 Madrid

You can also do it by email to the following address:

III. How do we collect your personal data?
We collect your personal information in the following ways:

By registering on our website: when you register on our website we collect certain personal information so you can buy it, such as your email address, date of birth, sex and country.

Through purchase on the website: when you buy on our website, we collect personal data such as email, name, ID, to be able to invoice said purchase.

IV. What personal information do we collect from you?
The personal data we collect when you register on our website are the following:


V. What do we use your personal information for?
The personal data we collect when a registration is made on our website is used in order to send you advertising related to our products and services by any means (postal, email or telephone) and invite you to events organized by the company. In addition, we treat the information you provide us in order to provide them with the requested service and, in the event that you make a purchase with your user, perform the billing of this.

VI. Data retention and deletion
The data provided will be kept as long as the commercial relationship is maintained or during the years necessary to comply with the legal obligations. The data will not be transferred to third parties except in cases where there is a legal obligation. You have the right to obtain confirmation of whether we are treating your personal data at PALACIOS Y MUSEOS SLU, therefore you have the right to access your personal data, correct inaccurate data or request its deletion when the data is no longer necessary.

VII. Protect your personal data
We are committed to protecting the personal data of our users. We implement the appropriate technical and organizational measures to help protect the security of your personal data. However, keep in mind that no system is completely safe.

The password protects your user account, so we recommend that you use a unique and firm password, limit access to your computer and browser, and log out after using the service.

VIII. How to contact us
Thank you for reading our Privacy Policy. If you have any questions about this Policy, please contact our data protection officer at the following address:

Palacios y Museos SLU

C / Raimundo Fernández Villaverde, 61 7D

28003 Madrid

Web page owner
The owner of this webpage is Palacios y Museos, S.L.U.

C.I.F.: B85810331

Registered in the Register of Companies of Madrid, volume 26880, book 208 of Section 8 of the Corporate Ledger, folio 203, sheet no. M484436 entry 1.

Head Office: Raimundo Fernández Villaverde, 61, 7º Dcha, 28003 Madrid.

Contact email:

Right of access, rectification, cancellation and opposition
You are informed that you may exercise your rights of access, opposition, rectification and cancellation by sending written notification to person legally responsible for the database. To this notification you must attach a copy of a valid identification document.

You can contact us via email to or to the following postal address:

Palacios y Museos SLU
Raimundo Fernández Villaverde, 61, 7º Dcha, 28003 Madrid.
28027 Madrid

Collection of statistical data
The collected and processed personal data will be used only to attend and meet the requirements the User may make through the webpage, as well as to send each User information about Palacios y Museos’ activities, products and services, both via postal service and via email.

The specific purposes of the collection of these data are:

The management of the contractual relationship between the User and Palacios y Museos, as well as ensuring the observance of the General Conditions to Purchase accepted by the User en each moment regarding his use of>
The management of the advertising preference of each User.
The observation of the legal obligation acquired by Palacios y Museos.
Linking policy and disclaimer exemptions
Palacios y Museos S.L. is not responsible for the content on other web pages to which the user may access through the links provided on its website and states that in no case shall examine or exercise any control over the content of other pages nor does it guarantee the technical availability, accuracy, reliability, validity or legality of pages outside its property which may be accessed through the links.

Palacios y Museos S.L. states it has adopted all the necessary technical measures to prevent any possible and subsequent harm to users of its web site. Therefore, it is not liable under any circumstances for any damage to the user’s computer derived from browsing the internet.

Palacios y Museos S.L. reserves the right to make changes and updates in the content of the website without notice if it deems appropriate. Such modifications may be made in the contents its website, as well as in its Terms and Conditions of Use. Also, they may be made via its website or in any way admissible into law and must be complied with during the time they are published in the website abd until they are substituted by others.

Intellectual and Industrial Property
The rights of intellectual property arising from all texts, images, databases, graphics, logos, icons, trade names, trademarks, or any other signs susceptible of being used for industrial or commercial purposes, as well as all the ways and means of presentation and assembly of its pages are, by itself or as an assignee of third party owners who have duly authorized their inclusion on the website, Palacios y Museos, S.L. They are therefore protected as intellectual and industrial property by the Spanish legal system, being applicable to them both Spanish and EU regulations in this field, as well as international treaties on the matter signed by Spain.

All rights reserved. In compliance with the Law on Intellectual Property, any form reproduction, distribution, public communication and use of all or part of the contents of web pages without the express consent of Palacios y Museos, S.L., is expressly forbidden.

Legal action
Palacios y Museos, S.L. reserves the right to take civil or criminal action deemed appropriate by the improper use of its website and contents or for breach of these terms reserves.

Law and Jurisdiction
The relationship between the user and Palacios y Museos is governed by the Spanish legislation governing .Every matter regarding this disclaimer will be dealt with in the Courts of Spain

List of cookies we collect
This website uses cookies. Cookies are small files containing information that allow to compare and understand how users use this website. This way, navigability and web structure can be enhanced in order to make it more user-friendly.

These cookies do not contain personal information about the users nor IP addresses.

You can configure his browser to delete them from your computer, block them or just to give you notice every time they are being installed in case you do not want to generate them.

The table below lists the cookies we collect and the information they store.


You will receive promotional emails from us only if you have asked to receive them. If you do not want to receive email or its affiliates you can click on the “Unsubscribe” link at the bottom of any email communication sent by us. Please allow us 3-7 business days from when the request was received to complete the removal, as some of our promotions may already have been in process before you submitted your request.

By using this website, you accept the policies set forth in this Privacy Policy.